The VoIP industry is plagued with myths that still confound consumers on the reality of the new technology. We want business owners and clients alike to understand more about the truth behind VoIP, so below is 7 superstitions debunked that still exist in the VoIP world.
1. Sound quality
Define sound quality? If voice clarity is the main obstacle with call quality than VoIP beats traditional telephony by miles, a simple compare and test between an internet call and a landline call will prove VoIP digital packaging has come a long way. Great sound quality and clarity is possible with internet calls and VoIP delivers. And if call drop outs, muddy sounding voices or unwanted reverberation and echo are how we describe call quality in general, then that was in early days when slow connectivity was common with the internet. Things have come a long way with fewer drop outs and better connectivity, resulting in less unwanted quality issues with VoIP calls.
2. Installation is a difficult process
Major infrastructure is hosted by your VoIP provider, so nothing really complex needs to be set up at your office. If you can plug in a phone, then setting up your VoIP is simple with configuration setup from the manufacturer. In the case of a larger companies who have more phone users, providers will check the state of your internet, help the setting-up of the system and do all the necessary configuration on software and routers. Your only necessity in the case your business requires a lot of phones is to have a powerful computer to act as a PBX server, but in any other case your service provider will usually take care of this.
3. With VoIP technology evolving, upgrades are costly
Most VoIP providers offer free software upgrades with many services not charging for maintenance and licenses, so choosing the right VoIP provider is an important part of the smooth running of your business. This does not mean that many providers don’t take advantage and lock consumers in with costly upgrades and new features. However, with a variety of packages to choose from in the VoIP world your company can find a provider that suits the needs of its business. Ultimately, its best is to find a provider that includes upgrades as part of the package or at least for a period of time.
4. The savings are not warranted
There is plenty of savings involved with VoIP, and not just from free local calls. The frame of thought among many out there is that with continuous upgrades and features introduced to the VoIP setup, the savings end up being spent on new technology. But technology always needs upgrading regardless of the type and you’re not going to find the advantages that VoIP offers with other systems. And now with ultra-cheap international calls and package deals including upgrades and support your savings will definitely be noticed.
5. It’s Unreliable
VoIP connections are as good as your internet connection, and if you don’t have issues with power outages, latency or general internet connection problems than your VoIP will be just fine.
6. Security is an Issue
This all depends on your investment in security features and software. And, also, landlines are actually more prone to leaks than VoIP calls but again it all comes down to some basic features you add to your system to ensure hackers don’t get through.
7. Only for large businesses
VoIP can work for any size business, and with the way internet is taking the communication industry by storm, VoIP looks like it will take over all telephony in future. Even television will be streamed with internet as well as radio, so you can see how the technology will take over the common telephone. All sized business will benefit and save!
Above outlines important facts that consumers need to understand about VoIP, and with them now debunked we hope you can open your mind to the prevailing VoIP world.