A 5-Step Guide to Your Successful Switch to VoIP

Posted by Masis on Apr 6, 2017 3:54:00 PM
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Successfully switching to a VoIP phone system for your business is the next step forward in telephone technology. With plenty of VoIP providers and package deals to choose from as well as limitless options for cloud, the process is actually much easier than you might expect. All you need is to know what the future demands of your VoIP business are.  Here are some things to consider:

      1. What are the needs of your business?

Figuring out what you need is critical in your switch to VoIP. The success of your investment in the new technology will be based on understanding how the new technology will be utilized for your business. Simply, your best way to begin is to ask relevant questions that will help you create a road map for your VoIP integration.


      2. It’s a journey

The technology behind VoIP is more advanced than legacy systems and the setup process can be complex, so it’s important for you to understand how it all works. Also, remember that establishing a VoIP phone system is an ongoing process, so make sure patience is one of your key traits. Understanding and preparing yourself for what’s ahead is important.  There will be some road blocks, but, trust me, it’s worth the switch - you’ll be getting more features and simpler technology for better value.


      3. Choose the correct VoIP Provider

With ample VoIP providers to choose from, taking time out to research what best suits your business is worth the effort. But if your current telecom company offers VoIP, don’t forget to ask them first. Large companies such as those offering traditional telephony have great deals on VoIP – they may just lack that personal touch you get from smaller VoIP providers. The extra service you get from smaller companies can be a missing link in setting up a solid VoIP phone system for your business. Great customer service will help with the overall set-up and understanding of your new system.


      4. Invest in Quality Equipment

Don’t cut corners on new phone systems and ensure you fork out for quality routers. It will pay dividends for your set up. Routers are not the only hardware needed for quality implementation of your VoIP network, so again do the research to understand what is important for your company; and remember, don’t skimp. Also, don’t just bank on your VoIP service to offer equipment; rely on your research, and especially on forums, to understand which provider offers quality hardware. Remember, most providers offer limited VoIP equipment, so make sure you find out about the equipment supplied by companies.


      5. Ensure you have a second internet connection

Continuous and reliable internet connection is crucial to the smooth running of your business. For this, you need a second line that acts in a similar way to a power generator when the electricity goes down.  

These 5 points provide a simple guide to making a successful switch to VoIP. By meticulously following them, you can ensure that your integration into your VoIP business is smooth.


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